PlaceMakers Plus  Terms and Conditions

MEMBERSHIP

  1. PlaceMakers Plus Rewards Programme [PlaceMakers Plus] is open to PlaceMakers trade account customers by invitation only from their local PlaceMakers Branch Operator or approved person.
  2. Membership is open to individuals only.
  3. By signing up for PlaceMakers Plus Rewards Membership you consent to PlaceMakers and its agent(s) holding and using your information to conduct this rewards programme and for future redemption and promotional purposes. You have the right to access and request correction of any personal information pursuant to the Privacy Act 2020.
  4. PlaceMakers may amend these PlaceMakers Plus terms and conditions at any time and members’ continued participation in this programme will constitute acceptance of any amended terms and conditions.

 EARNING POINTS

  1. PlaceMakers Plus members are only eligible to earn PlaceMakers Plus Rewards Points (“Points”) on PlaceMakers trade accounts that have been nominated by the member in writing to PlaceMakers.
  2. PlaceMakers Plus members undertaking labour-only building work for a PlaceMakers customer, are required to disclose their participation in the PlaceMakers Plus programme to that customer, in order to ensure compliance with statutory requirements.
  3. Labour Only – If you are a labour-only builder doing work for a PlaceMakers customer (Customer Contract), you are still able to earn Points. To earn Points on this Customer Contract you need to declare all details to the Branch Operator at your PlaceMakers branch before commencement of the work. This enables your Points to be validated for the period of the Customer Contract. Failure to comply with the above may disqualify you from earning Points on the Customer Contract.
  4. Points are calculated at the rate of one point for every dollar paid on a PlaceMakers trade account (excluding GST).
  5. Points are only earned on purchases charged to the member’s nominated account.
  6. Points will only be allocated for undisputed invoices which are paid by their due date.
  7. A member’s trading account with PlaceMakers must be within PlaceMakers trading terms for the member to be eligible to apply for rewards or redeem Points in PlaceMakers Plus. For the avoidance of doubt, any payment arrangements (including, but not limited to, payment plans, members in debt hibernation or any form of creditors compromise or similar) are outside trading terms and will not earn Points.
  8. Where credits and refunds are processed on a member’s trade account, any Points allocated to that transaction will be accordingly adjusted.
  9. Points are valid for 36 months from the date they are allocated to the Plus account. Any points remining unused after this date will expire.
  10. PlaceMakers reserves the right to hold, reduce, cancel and/or withdraw Points should it determine, at its absolute discretion, that the circumstances warrant such action.
  11. Points cannot be combined with any other member’s points or sold, assigned or transferred, without PlaceMakers’ written consent.
  12. Points cannot be:
          exchanged or redeemed for cash;

        used to pay a member’s trade account
        used to purchase illegal items
        used to purchase, firearms, firearm accessories or ammunition
        used to pay for medical procedures
  13. PlaceMakers reserves the right, in its absolute discretion, to reduce or deduct any Points accrued by the member to set off any debts owed by that member to PlaceMakers, or a Related Company of PlaceMakers.

TIER LEVEL BENEFITS

  1. PlaceMakers PLUS Rewards members will automatically be assigned a member level, based on their annual spend with PlaceMakers. Members will qualify for PlaceMakers Blue Plus, PlaceMakers Silver Plus, PlaceMakers Gold Plus or Mico Platinum Plus based on the spend tier below. PlaceMakers may vary the requirements for achieving each benefit level from time to time at its reasonable discretion. 
  2. PlaceMakers Blue Plus – Spend over $25,000 per annum, excl. GST
    PlaceMakers Silver Plus – Spend over $100,000 per annum, excl. GST
    PlaceMakers Gold Plus – Spend over $500,000 per annum, excl. GST
    PlaceMakers Platinum Plus – Spend over $2M per annum, excl. GST
  3. All PlaceMakers Plus Rewards members are entitled to rewards, with additional benefits for PlaceMakers Silver Plus, PlaceMakers Gold Plus and PlaceMakers Platinum Plus tiers. Login to our member website plus@placemakers.co.nz for a full list of these benefits.
  4. Silver Plus, Gold Plus or Platinum Plus level status will be valid for a 12-month period starting from the date a member’s status level becomes effective. However, if during the 12-month period, a member qualifies for a higher status level, PlaceMakers will automatically change the tier level to the higher tier level. The new higher tier level will then become valid for 12 months.
  5. PlaceMakers will review a member’s eligibility for qualification or re-qualification of level status at the end of every 12-month qualification / re-qualification period.

 

POINTS REDEMPTION

  1. As a PlaceMakers Plus member, you can choose between rewards and experiences offered on our PlaceMakers Plus website at plus.placemakers.co.nz.
  2. Members can choose to redeem Points for travel on PlaceMakers Plus Experiences, products in our online shop (including Gift Cards), their own travel, or selected products not available in our online shop.

BOOKING AN EXPERIENCE

  1. Information about our travel experiences, “how to redeem”, and current dates and destinations, are available on the PlaceMakers Plus website at plus.placemakers.co.nz (each an Experience). Black-out dates, maximum numbers and other exclusions may apply to large events or overseas trips.
  2. Bookings can be made by PlaceMakers Plus members only. You may also register friends and family travelling with you.
  3. All Experiences are subject to availability, and any further terms and conditions and ‘Important Information’ of whichever Experience has been selected, including the number of Points required for that Experience (refer to the Terms for your chosen Experience).
  4. You must have enough Points in your PlaceMakers Plus account for the Experience before you proceed with the booking. Check your Points balance by logging into your PlaceMakers Plus account online.  If you do not have enough Points for an Experience, we may (at our discretion) allow you to purchase sufficient Points to pay for the balance of the Experience. You would be invoiced for the balance of Points required. Please contact us on 0800 611 222 or at plus@placemakers.co.nz to enquire. You will not earn Points on transactions for Points purchases made via your trade account.
  5. Bookings for each Experience are to be made through the official registration form for that event. Please allow up to 10 working days for processing. Once a booking has been submitted and processed, it cannot be changed or withdrawn except as stated under the CHANGES TO BOOKINGS section below.
  6. Points used for an Experience will not be reinstated, so please choose carefully before making a booking.
  7. Completion of the registration form is confirmation that you accept these terms and conditions as well as the Terms for the specific Experience you are booking.
  8. You earn and redeem Points in accordance with the PlaceMakers Plus programme terms and conditions. Points cannot be converted into cash and are not transferrable.

DEPOSITS

  1. When you select and register for an Experience, we will automatically deduct (from your PlaceMakers Plus account) Points equal to 20% of the total Points required for your chosen Experience. Points may continue to be deducted from your account as required to make instalment payments specific for your chosen Experience.  

PAYMENT

  1. We will deduct the instalments and/or full balance of any remaining Points required for the Experience from your PlaceMakers Plus account on the deduction date(s) specified for that Experience.
  2. If you do not pay any amount due to us by the due date specified in an invoice(s), any prior Points deducted, or sums paid, will immediately be forfeited and your booking will be cancelled.

ADDITIONAL EXPERIENCE CHARGES

  1. You will be liable for additional costs for items not included in the Experience, including departure taxes, taxies, rental cars, room upgrades, travel and medical insurance, passports, visas, food and beverages, spending money and incidental charges. These will be invoiced to you directly via our Experience travel provider.

CHANGES TO BOOKINGS

  1. We cannot guarantee that any request to change a booking will be possible.
  2. Once the booking has been confirmed by us, if you wish to make a change to a booking and we agree to process such change, the following costs will apply to you:
  • From time of booking to 31 days prior to departure any amendments/deviations to package booking will incur a $150 service fee in addition to any fees charged by airlines and/or other suppliers
  • Within 30 days of departure to departure any amendments/deviations to package booking will incur a $200 service fee in addition to any fees charged by airlines and/or other suppliers

These change fees reflect the administrative costs our suppliers charge us to make such amendments and cannot be waived.

  1. If you are unable to travel, you may be able to transfer your booking to a replacement traveller with the same flight itinerary. Name changes are subject to amendment fees outlined above.
  2. Changes within 48 hours of departure are not permitted, and cancellation conditions will apply.
  3. We can suspend, cancel or modify any Experience including date of departure and return, accommodation facility or location, and other aspects of the Experience, in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside our control. Any material changes to the Experience you have booked will be notified to you as soon as possible by us.

CANCELLATIONS

  1. Once your booking has been processed, if you wish to cancel the booking, the following applies:
  • cancellation up to 6 weeks prior to departure (refer to the Terms for your chosen Experience for date) will result in forfeiture of all Points used for the deposit and any other instalments made up to that date; and
  • cancellation made within 6 weeks prior to departure (refer to the Terms for your chosen Experience for date), will result in the forfeiture of all Points used and any payments made by you for the Experience.

 PRICES

  1. All prices are shown in NZ dollars and/or PlaceMakers Plus Points. Prices shown include any airport tax, departure tax, fuel surcharges, security and airline levies. Please note that all airport, fuel, and airline charges are subject to change by the airline. Any increase in these will be on charged to you.

 FLYERS / BROCHURES

  1. All reasonable care will be taken to ensure the accuracy of promotional documentation, but services offered, package availability, prices and any event details may be subject to change from time to time.

 ADDITIONAL TERMS

  1. Further additional terms may apply as specified by our suppliers, agents or any relevant third parties.

CHANGES TO THESE TERMS

  1. We may update these terms and conditions, and any Experience Terms, from time to time. If the changes are substantive, we will advise you of these changes.

 PRIVACY

  1. PlaceMakers may at any time collect, hold and use Customers’ personal information in accordance with the Privacy Act 2020 and PlaceMakers Privacy Policy, which is available at https://www.PlaceMakers.co.nz/online/privacy-policy. This clause summarises key information in PlaceMakers Privacy Policy. PlaceMakers may update its Privacy Policy from time to time by publishing the updated Privacy Policy on its website. Any changes apply to all personal information collected before and after the publication date. 

OTHER INFORMATION MEMBERS NEED TO KNOW

  1. Members must notify PlaceMakers of any change in circumstances, (e.g. address, phone number, email), which may affect the accuracy of the information provided by a member to PlaceMakers. Members can do this by one of the following:
    Emailing plus@placemakers.co.nz
    Writing to PlaceMakers Plus, Private Bag 14942, Panmure, Auckland, 1741
    Calling 0800 611 222, Option 2
  2. PlaceMakers will endeavour to ensure all customer information held is correct, however, PlaceMakers is not responsible and excludes liability for any losses which may result from incorrect customer information within the database.
  3. PlaceMakers reserves the right to terminate membership of the programme, without notice and for any reason. PlaceMakers reserves the right to suspend, modify, or terminate the PlaceMakers Plus Rewards programme (including the terms and conditions of the programme and membership) at any time, for whatever reason with or without notice and excludes any and all liability for any resulting loss of Rewards or benefits should this occur.
  4. Participation in the PlaceMakers Plus Rewards Programme by a member constitutes acceptance of these terms and conditions and PlaceMakers Standard Terms and Conditions of Sale available at www.placemakers.co.nz.
  5. If a member does not wish to be bound by these terms and conditions, a member may cancel their membership at any time. PlaceMakers is not liable for any failure to notify members of any changes in these terms and conditions.
  6. PlaceMakers excludes liability to the maximum extent permitted by law, to a member or any other person for any loss, costs, damages or injury to property or persons resulting from any defect or deficiency in any goods or services supplied as Rewards under the PlaceMakers Plus Rewards Programme. In the event of any dispute, the decision of PlaceMakers will be final. No correspondence will be entered into.