PlaceMakers® Plus Terms and conditions

  1. These are the terms and conditions that apply to your membership of the PlaceMakers® Plus Rewards Programme (PlaceMakers Plus).
  2. These terms and conditions (Terms) apply to your membership of PlaceMakers Plus, use of the membership materials and cards, and receipt of promotions and discounts. The Terms are updated by us from time to time, so please remember to check in to see the current Terms. 
  3. We, us or our means Fletcher Distribution Limited trading as PlaceMakers. You means the individual or business that opens a trade account with us.
  4. Please note that additional terms and conditions may apply for each individual offer or promotion.

TYPES OF MEMBERSHIP

  1. PlaceMakers Plus members will automatically be assigned a member level, based on your accumulated annual spend with us. The membership tiers are:
    • (i) PlaceMakers Blue Plus – Spend over $25,000 per annum, excl. GST
    • (ii) PlaceMakers Silver Plus – Spend over $100,000 per annum, excl. GST
    • (iii) PlaceMakers Gold Plus – Spend over $500,000 per annum, excl. GST
    • (iiii) PlaceMakers Platinum Plus – Spend over $2M per annum, excl. GST

Login to our member website plus@placemakers.co.nz for a full list of these benefits that apply to each membership tier.

BECOMING A MEMBER

  1. Membership is limited to designated entities/persons by invitation only and is subject to PlaceMakers’ sole discretion. If you spend at least $25,000.00 (plus GST) with us, each year, we may invite you to become a PlaceMakers Plus member and you can accept that invitation by enrolling in PlaceMakers Plus at one of our stores.
  2. To become a PlaceMakers Plus member, you must register your details with us, including your name/company name, contact numbers, address including postcode, and e-mail address(es). On receipt of your details, we will send you a confirmation e-mail confirming your membership number and details.
  3. Membership of PlaceMakers Plus is only available to (i) residents of New Zealand who are aged 18 or over, and (ii) New Zealand registered businesses and commercial entities (e.g. companies, societies, trading trusts etc).
  4. You can delegate access to your Plus account to others, however this access is at your discretion and any actions taken on your account by people you delegate is your responsibility. You must notify us in writing as soon as you wish to make a change to any account access.
  5. PlaceMakers employees and their immediate family are excluded from become PlaceMakers Plus members.
  6. We reserve the right to refuse any application for membership for any reason.

GENERAL MEMBERSHIP TERMS

  1. A PlaceMakers Blue Plus tier membership is automatically given to you on registration.
  2. Membership may be upgraded to Silver Plus, Gold Plus or Platinum Plus tier status if you meet the qualifying spending criterion within a membership year. A membership year lasts 12 months from the later of
    • (i) the date of activation of your membership or
    • (ii) the date of upgrading or downgrading a membership tier.
  3. A membership tier upgrade will be processed as soon as you meet the qualifying spend criterion within a membership year.  Once upgraded to a new membership tier, you can enjoy the benefits and rewards available to members in that tier for the next 12 months.  Your membership will be downgraded or deactivated if you fail to meet the qualifying spend criterion.
  4. We will be entitled to make or impose any adjustment, restriction or limitation on the upgrade or downgrade of a membership tier at any time without prior notice.
  5. You are only be entitled to one PlaceMakers Plus membership account and we may refuse, merge or close additional accounts at any time.
  6. PlaceMakers Plus membership numbers and all materials relating to PlaceMakers Plus remain our property.
  7. You must not use your PlaceMakers Plus membership in any way that violates applicable law or infringes the rights of any person.
  8. Membership of PlaceMakers Plus also ends immediately on the closing of your PlaceMakers trade account.
  9. We can cancel or suspend PlaceMakers Plus (or any part of it, including rewards options) by providing you with three months’ notice of such cancellation or suspension. If we make other changes to PlaceMakers Plus (including changes relating to awarding Points or availability of rewards), we will take reasonable and appropriate steps to make you aware of such changes. If we change these Terms and you do not agree to the Terms as amended, you may cancel your PlaceMakers Plus membership by contacting us. If you continue to use your PlaceMakers Plus membership after the Terms have been amended, you indicate your acceptance of the updated Terms.
  10. We may cancel or suspend your PlaceMakers Plus membership, at any time and without notice, in circumstances where you:
    • fail to comply with these Terms or PlaceMakers standard terms and conditions of sale; or
    • supply any misleading information or makes any misrepresentations to us; or
    • die; or
      • become bankrupt; or
  12. are placed into liquidation or receivership.
  13. Where your membership is cancelled, Points accrued by you may be forfeited at our sole discretion.
  14. In the event of the sale of the PlaceMakers business or a substantial portion thereof, we are entitled to novate these Terms to the purchaser of the PlaceMakers business automatically upon the completion of such sale and you agree to such novation.

HOW YOU EARN PLACEMAKERS PLUS POINTS

  1. As a PlaceMakers Plus member, you are entitled to earn PlaceMakers Plus Rewards Points on qualifying purchases made through your PlaceMakers trade account.
  2. Points are earned between 1 January and 31 December in each calendar year and accumulate at the rate of one point per dollar (excluding GST) for goods purchased and paid for through your PlaceMakers trade account in accordance with the terms of trade that apply to your trade account as well as the PlaceMakers standard terms and conditions of sale [https://www.placemakers.co.nz/online/terms-conditions].
  3. Points expire on the date that is three (3) years from the date on which the Points were recorded on your PlaceMakers Plus account.
  4. Points will not be earned if payment for any goods is not made on the due date in accordance with the trading terms that are in place between us and you or if you are not otherwise complying with those trading terms or PlaceMakers standard terms and conditions of trade https://www.placemakers.co.nz/online/terms-of-trade Your right to earn and redeem Points is automatically suspended whilst you are in default of your account or the PlaceMakers standard terms and conditions of sale https://www.placemakers.co.nz/online/terms-conditions
  5. If we award you Points in error, we may subsequently remove those Points. Similarly, if you return or cancel part of your order, we will reverse any Points awarded to you for that transaction.
  6. We may deduct from your PlaceMakers Plus account any Points relating to a payment that is cancelled or where a refund is given in respect of a payment previously made by you, where such payment has generated Points for you.
  7. These Points will be deducted from the Points balance in your Points record.
  8. Any balance of Points on your PlaceMakers Plus account at the time of termination may only be redeemed within 3 months from the date of termination and if not redeemed within such period are otherwise forfeited.

REDEEMING YOUR POINTS

  1. You can redeem your Points in one of the following ways:
    • attendance on a PlaceMakers Plus Premium, Getaway or Backyard experience
    • by selecting rewards from the PlaceMakers Plus rewards website at plus.placemakers.co.nz or
    • By submitting an invoice from a supplier made out to PlaceMakers to cover the cost of a personal expense of your choice
  2. Rewards can only be claimable and redeemed by you (or your representative if ‘you’ are a business) as named on the PlaceMakers Plus account. Acceptance of claims for rewards will be at our sole discretion.
  3. Points may not be sold, transferred or assigned between PlaceMakers Plus members or by members to any other person.
  4. In no circumstances may Points be redeemed for cash, cash rebates or vouchers of any kind (and no cash payments or provision of cash rebates or vouchers will be made for any unused points). Points may not be used to acquire second-hand goods, firearms or ammunition, land, buildings or other real property, or for any illegal or improper purpose. Points may not be used to arrange or facilitate the payment of any debts owing by you or any related person or entity to us or any entity related to us.
  5. Where there is a shortfall in the Points required to purchase a reward, then provided you have a minimum of 20% of the total Points required to claim the reward, a cash payment as determined by us may also be made by you to complete the purchase.
  6. Please allow 21 days from submission of a fully completed PlaceMakers Plus Claim Form for processing of your reward to be completed.
  7. Any additional costs or expenses associated with rewards or claiming rewards are your responsibility.
  8. In the event of a reward being out of stock, we will advise the expected delivery date or a replacement reward can be chosen. We reserve the right to substitute another reward of equivalent specification in the event the rewards illustrated in the PlaceMakers Plus catalogue or on the website become unavailable.
  9. Where bookings are made for conference venues, travel and/or entertainment experiences, any withdrawal by you from these arrangements will result in the enforcement of our travel cancellation terms.
  10. We do not accept and expressly exclude any liability regarding the goods obtained under the PlaceMakers Plus programme. By participating in PlaceMakers Plus, you acknowledge that you are contracting directly with the relevant supplier for the purchase of the reward with Points and any recourse in respect of the goods received will solely be to that supplier.
  11. To the maximum extent permitted by law, but subject to clause 26, all conditions and warranties, whether express or implied and whether arising under legislation or otherwise, as to the condition, suitability, quality, fitness or safety of any goods supplied under the PlaceMakers Plus programme are expressly excluded to the full extent permitted by law. You acknowledge and agree that in relation to the PlaceMakers Plus rewards option selected by you, we are arranging payment of your invoices on your behalf and that we neither assume nor will have liability to you or to the supplier issuing the invoice (including for any costs or losses incurred due to late payment) or to any person using or receiving any goods supplied in connection with the invoice.
  12. To the extent PlaceMakers Plus is used by you for business purposes, the Consumer Guarantees Act 1993 does not apply.  We and you also agree for the purposes of section 5D of the Fair Trading Act 1986 that we and you are contracting out of sections 9, 12A and 13 of the Fair Trading Act 1986 in respect of all matters relating to PlaceMakers Plus.  Nothing in these terms is intended to contract out of the provisions of the Consumer Guarantees Act 1993 or the Fair Trading Act 1986, except to the extent permitted by those Acts.
  13. Any tax liabilities (for income tax or otherwise) which may arise to a customer as a consequence of participation in PlaceMakers Plus (including the claiming or receipt of Points or rewards) are your responsibility. We do not accept and expressly excludes any liability for such taxes. We make no representation and offer no legal or accounting advice to you in relation to the tax consequences of participation in PlaceMakers Plus or the claiming, receipt or use of Points or rewards. You should speak to your tax advisor in relation to these matters.
  14. We reserve the right to include courier or other delivery fees at our discretion.
  15. You are advised that tax implications may arise from any PlaceMakers Plus benefits or rewards and you should seek independent financial advice prior to redeeming any benefits or rewards.

PRIVACY

  1. We may at any time collect, hold and use personal information in accordance with the Privacy Act 2020 and PlaceMakers Privacy Policy, which is available at https://www.PlaceMakers.co.nz/online/privacy-policy.

PLACEMAKERS PLUS EXPERIENCES

  1. Where we offer Plus Experiences, you can sign up to these rewards at plus.placemakers.co.nz. If you sign-up to a PlaceMakers Plus Premium, Getaway or Backyard experience a 20% non-refundable deposit in Points will be deducted from your PlaceMakers Plus account.
  2. If you do not have enough points to pay for your experience, points redemptions from your account will be put on hold upon registration for the experience to allow you to build up the points required ahead of departure.
  3. The full cost of the Plus Experience will be deducted from your Points balance three (3) months prior to the date of the experience. If you register for a Plus Experience within three (3) months of the travel/experience date, the entire balance of Points required for the Reward will be deducted from your account upon registration for the Experience.
  4. In the event that you do not have sufficient points to cover your attendance on a PlaceMakers Plus Experience, we may offer the option to invoice you for the outstanding points required. This invoice must be paid in full in advance of your attendance on the trip and by the due date provided on the invoice.
  5. If you cancel a booking on a Plus Experience:
    • more than 6 weeks before the date of the reward, you will forfeit the 20% deposit;
    • within 6 weeks of the departure date, the member will forfeit the lesser of i) the full cost of the trip or ii) all unrecoverable costs incurred as determined by PlaceMakers at the time of cancellation:
    • each, a “Cancellation ”.
  6. You are responsible for visas, travel insurance (only where travel insurance is not an inclusion of the Experience), and travel to the Plus Experience departure point.
  7. Specific terms and conditions for each Experience may vary. You must agree to the terms and conditions specific to your chosen Plus Experience upon registration.
  8. If something happens outside our control and we have to cancel or postpone the Plus Experience, we will reimburse any Points already deducted for the travel/Experience.